How and why to shop with us

Shopping with us only takes a few minutes. If you need anything, we will be happy to help you by email or phone. Here is the whole journey, from choosing your item to delivery, in one place.

Customer support · info@fansarena.eu · +420 224 223 003 (Monday to Friday 10:00–17:00)

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Genuine licensed merchandise

Official NHL, NFL, NBA, MLB, football club and Czech national ice hockey team products from Fanatics, adidas, New Era, '47 or CCM.

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In stock in Prague

We dispatch in-stock goods from our warehouse no later than the next working day.

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Delivery with DPD

By courier straight to your home or to a DPD pickup point. You will see the delivery price in your basket.

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Online exchanges and returns

You can exchange a size or return goods within 14 days through our returns portal.

1

Choose your item and add it to your basket

  • You will find over 17,000 genuine products, mainly from the NHL, as well as the NFL, NBA, MLB, football and the Czech national ice hockey team. For every product, you can see whether it is in stock.
  • You can shop by team, player or product type: T-shirts, caps and beanies, hoodies or jerseys. In every category, you can narrow down the selection with filters by size, brand and colour.
  • Or use the search field. Simply enter the player's name and product type, or a code or name if you know it.
  • Add your chosen product using the ADD TO BASKET button. You can still amend your purchase in the basket.

Did not find what you were looking for? Write to us, we will be happy to help.

2

Prices and discounts

  • All prices on the website are final, including VAT. We ship goods from the Czech Republic, so you pay no customs duties or extra charges for delivery within the EU.
  • Apply a discount by entering a discount voucher in the basket.
3

Delivery and payment

We send orders with DPD, by courier straight to your home or to a DPD pickup point. We dispatch in-stock goods no later than the next working day. You will see the delivery price to your country and available payment methods in the basket before placing your order.

You can find details on the Delivery and payment page.

4

Was the size not right, or was it not a suitable gift?

That is no problem with us. You can exchange or return purchased products within 14 days. Goods must be clean, unused and unworn (except for trying them on), and have their original tags attached.

You can arrange both exchanges and returns online; all you need is your order number and email address: returns portal. Details are available on the Exchange or return goods page.

Not sure which size to choose?

You can find size charts for all brands on the Sizes page.